This report card from the State of California Office of the Patient Advocate rates HMOs on the quality of the care its members receive, what its members say about their care, and its services for members who do not speak English. You can Compare HMOs by choosing a topic and also see how more than 180 medical groups are rated by patients by another section of this page. The major HMOs rate in the “good,” “fair,” or “poor” categories and none are in the “excellent” range per this report card.
The Oakland Tribune published an article this morning about the report that describes the report and shows that despite slight improvements in overall care, many of California’s largest HMOs fall short in treatments for large areas of practice including screening for various health problems.
This is not only something most of us consumers of medical services will want to avail ourselves of, but also can lead policy makers to consider areas that need scrutiny from the state, adjustments of incentives and disincentives, and may have budgetary implications.
